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frequently asked questions
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Do you send out raw photos?I never send out raw photos because they are unfinished work.
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How long will it take to get my photos back?Takes about 4-6 weeks depending on the season and how busy it is. I'll make sure to keep you updated the whole time!
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Do you offer print options?I do! When your album is sent out and delivered you will have a "shop" option to print off your photos in many different ways! <3
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Can I post the photos after I recieve them?Yes! The photos are yours to do whatever you want with, but I ask for credit if you share the photos or get them published.
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Do you use photoshop?We don't use photoshop. I do soften skin and remove blemishes and objects in some photos when needed, but thats the extent.
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How do you describe your editing style?My style is Photojournalistic∣Documentary∣Timeless I specialize in wedding, elopements, & couples, but I do many other photo sessions as well.
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What do I need to book?Super easy! To secure your spot on my calendar I just require 30% of the total for which ever package you choose as a non-refundable deposit and a contract signed and sent back.
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How long do you store galleries for?You'll have your gallery for 30 days after I send it to download and make sure you have everything needed from your gallery. If for some reason you need it longer just reach out.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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